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Privacy Policy

Please read our privacy policy below before using this website or purchasing any products or services from Head & Heal.

At Head & Heal, we respect the privacy of all our visitors. For us, the trust of our customers is very important. Our privacy policy page will let you know how we use, as well as protect, the information that you provide us while on our site. There may be changes in our policy from time to time, which we will note on this page. The present policy is in effect from January 1, 2018.

Information Collected By Us:

Your information is collected when you register or fill out any information on our site. Information that may be collected by us includes:

  • your name
  • your contact information
  • your email addresses
  • your credit card details when you order
  • your address and other demographic information
  • your business information
  • your tax ID or social security number
  • other relevant information

SECTION 1 - Information

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

For email marketing (if applicable): with your permission, we may send you emails about our store, new products, promotions, and other updates.

SECTION 2 - Consent

How Do You Provide Consent?

When you provide us with personal information in order to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How Do You Withdraw Consent?

If after you opt-in, if you change your mind, you may withdraw your consent for us to contact you and for the continued collection, use or disclosure of your information at any time, by contacting us at orders@headandheal.com.

SECTION 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment:

If you choose a direct payment gateway to complete your purchase, then our website stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

SECTION 4 - Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Act

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Link

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

What are cookies?

A cookie is a very small text document that often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store a cookie in a part of your hard drive specifically designated for such files. Each website can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

How do we use information we collect from cookies?

As you visit our website, the site uses cookies to differentiate you from other customers. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security.

Cookies, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our website and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our website and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provide to us in your cookies.

Cookies also allow us to know from which brand ambassador the current customer was referred. They allows the brand ambassador the opportunity to receive commissions from the customers they directly send to Head & Heal’s website.

SECTION 6 - Age Of Consent

By using this site, you represent that you are at least the age of 18 or 21 depending on where you live. If you are not, you are not authorized to use this site in its entirety.

SECTION 7 - Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply get more information, contact our Privacy Compliance Officer at orders@headandheal.com.